Requirements and Responsibilities
The Instruction Staff is responsible for providing excellent customer service, communicating gym during your classes and even when you are climbing off the clock. Making sure you clearly communicate what we teach while still holding to our policies and procedures to all clientele, and ensuring that all policies are being enforced with regards to safety and gym rules.
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
This is a part-time position.
2-4 instruction shifts per week (Possibly 2 weekday shifts M-F, Most needed 2-4 weekend shifts per month)
8-16 hours per week(Possibly more if opportunities arise for privates)
Friendly and enthusiastic.
Knowledge of teaching beginners how to belay in the current style.
Knowledge of climbing techniques and ability to modify others to help them learn them.
Customer service and ability to teach others.
Excellent communication and ability to work with a wide range of personalities.
Knowledge of indoor climbing procedures and practices.
Risk management, safety, and floor supervision.
Previous climbing gym work experience (and use of Rock Gym Pro preferred).
Ability to supervise facility, follow and enforce rules and regulations.
Display good judgement.
Must be a competent climber.
Ability to teach beginners.
Ability to work with children.
Ability to work some evenings/weekends.
Punctual, dependable, and reliable.
2+ years of climbing experience (indoors or out).
Communicate policies, procedures and safety requirements, and enforce all gym policies.
Arrive to shifts on time and be prepared to teach.
Provide general instruction on climbing techniques in a fun and engaging way
during open hours and group events and instruction.
Give safety checks including all necessary documentation.
Explain climbing equipment, techniques, and safety methods.
Instruct climbing classes including basic belaying, lead climbing/belaying.
Maintain climbing equipment. Including, but not limited to: cleaning equipment, holds,
Ability to open/close the facility.
Prodeal industry discounts.